Word Puzzle Game · iOS

Help & Support

Got a question? You're probably not the first. Check below before reaching out.

Frequently Asked Questions

There are a few ways to earn coins in WordHaven. You get coins just by playing — finding a bonus word earns you 3 coins, completing a campaign level gives you 25, and finishing a daily puzzle gives you 50. The more you play, the more coins you accumulate to spend on hints and power-ups.
WordHaven has three power-ups you can use when you're stuck. The Hint highlights a letter in the next unsolved word and costs 50 coins. The Rocket automatically places all the letters of the next word for you and costs 300 coins. The Target reveals an entire word on the board and costs 200 coins. Power-ups are available during campaign levels and daily puzzles — but not the tutorial, where they're free to help you learn.
Every day there's a fresh puzzle that resets at midnight. It's the same puzzle for everyone that day, so you get one attempt per day. Completing it rewards you 50 coins. Your daily puzzle history is saved on your device so the game remembers which ones you've already finished.
Tap Create Puzzle on the home screen. Choose your words, arrange them on the grid, give your puzzle a title and optional creator name, then tap Share. You'll get a unique WH-... code that anyone can use to play your puzzle. You can share it via iMessage, copy it to your clipboard, or let friends find it on the Explore page.
Tap Enter a friend's code on the home screen (or tap Play a Puzzle from the menu). Type or paste the WH-... code your friend sent you. A preview of the puzzle will appear — tap Play Now to start. You can also browse puzzles from the community on the Explore page without needing a code.
When previewing a shared puzzle, tap the Report this puzzle link below the Play Now button. Choose the reason that best describes the issue — such as offensive content, hate speech, or spam — and tap Submit Report. Our team reviews all reports and will hide or remove content that violates our guidelines. You can report a given puzzle once every 24 hours.
WordHaven saves your progress locally on your device. This means your game is not tied to an account or the cloud — if you delete the app, your progress will be lost and unfortunately cannot be recovered. We recommend keeping the app installed if you want to preserve your save. We're looking at cloud save as a future feature.
Tap the gear icon in the top right corner of the home screen to open Settings. From there you can turn music and sound effects on or off independently. Your preference is saved automatically.
Yes, WordHaven is completely free to download and play. There are no ads, no paywalls, no mandatory purchases, and no subscriptions. Everything in the game is earned through gameplay.

Still need help?

If your question isn't answered above, we'd love to hear from you. Send us an email and we'll get back to you as soon as we can. If you're reporting a puzzle, please include its WH-... share code so we can find it quickly.

We typically respond within 1 to 2 business days.